By accessing this website or placing an order with High DEEMand (“Company,” “we,” “our,” or “us”), you agree to these Terms & Conditions.

If you do not agree, please do not use our services.

All products are custom-made unless otherwise stated.

Because items are custom printed, embroidered, or decorated:

• All sales are final.
   
• Orders cannot be canceled once production has begun.
   
• Refunds are not provided for approved designs.
   

If you provide artwork:

• You confirm you have the legal right to use the design.
   
• You assume responsibility for any copyright or trademark violations.
   
• High DEEMand is not liable for intellectual property disputes arising from customer-provided materials.
   

If we create artwork for you:

• Design proofs must be reviewed and approved before production.
   
• Once approved, High DEEMand is not responsible for spelling errors, layout issues, or design elements that were visible in the proof.
   

Before production begins, you will receive a digital proof (when applicable).

• Production will not begin until written approval is received.
   
• Approval confirms that you have reviewed spelling, sizing, placement, and colors.
   
• Changes requested after approval may result in additional fees and timeline adjustments.
   

If you provide garments:

• We are not responsible for manufacturer defects.
   
• We are not responsible for damage caused by pre-existing fabric flaws.
   
• We are not responsible for shrinkage, dye migration, or unexpected print reactions.
   
• A spoilage rate of up to 3% is considered industry standard.
   

We strongly recommend providing extra garments to account for possible misprints.

Due to screen differences, fabric types, and printing processes:

• Colors may vary slightly from digital proofs.
   
• Exact color matching is not guaranteed unless Pantone matching is specifically agreed upon in writing.
   
• Slight placement variation (within industry tolerance) may occur.
   

Estimated turnaround times are provided at the time of order.

Turnaround times:

• Begin once payment and proof approval are received.
   
• May vary depending on order size, garment availability, or production schedule.
   

Rush orders may be available for an additional fee.

• Payment may be required in full before production begins.
   
• Large or event-based orders may require a deposit.
   
• Final balances must be paid before items are released or shipped.
   

We reserve the right to delay or cancel orders for non-payment.

High DEEMand is not responsible for:

• Shipping delays caused by carriers.
   
• Lost or damaged packages once transferred to the shipping provider.
   

Shipping insurance may be added upon request.

For live printing or event logistics services:

• A service agreement outlining staffing, setup, and timing will be provided.
   
• Clients are responsible for venue access, power access (if required), and space allocation unless otherwise agreed.
   
• Deposits may be non-refundable for reserved event dates.
   

High DEEMand’s liability is limited to the amount paid for the specific order in question.

We are not liable for:

• Indirect or consequential damages
   
• Lost profits
   
• Event losses due to delays outside our control
   

We are not responsible for delays caused by circumstances beyond our control, including but not limited to:

• Natural disasters
   
• Supply chain disruptions
   
• Equipment failure
   
• Illness
   
• Government actions
   

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.